Terms of delivery
Shipping Online shop
- In the online shop you can choose the day of send out, not the delivery date!
- We do not ship to pack stations!
- Collections are possible in the sales shops.
Define a shipping date on which we will hand over your freshly-made DHL parcel so that it arrives at a special occasion or appointment. Term at DHL usually 1-2 days.
Our prices include VAT.
|Destination||DHL specified delivery time|
|Germany||about 1 to 3 working days|
|EU||about 3 to 10 working days|
|Rest of the world||about 10 to 30 working days|
- For the mailing within Germany up to 31,5kg, shipping costs of 5,50 EUR will be charged.
From 50,00 EUR value of goods per parcel, the postal delivery to an address in Germany is free of charge.
- Postal delivery outside of Germany (parcels up to 3kg or up to 5kg depending on the country incl. Packaging), airmail only due to freshness,
- Shipping abroad is at your own risk!
- For all other delivery costs, please refer to the following table
|Country||Shipping costs (gross)||Maximum weight|
|Austria||10.00 EUR||5000 g|
|Belgium||7.50 EUR||5000 g|
|Bulgaria||10.00 EUR||3000 g|
|Canada||30.00 EUR||13 g|
|Czech Republic||10.00 EUR||5000 g|
|Denmark||10.00 EUR||5000 g|
|Estonia||15.00 EUR||3000 g|
|Finland||12.00 EUR||5000 g|
|France||13.00 EUR||5000 g|
|Greece||14.00 EUR||5000 g|
|Hungary||10.00 EUR||3000 g|
|Iceland||18.00 EUR||3000 g|
|Ireland||12.00 EUR||5000 g|
|Italy||22.00 EUR||5000 g|
|Japan||35.00 EUR||3000 g|
|Latvia||12.00 EUR||3000 g|
|Liechtenstein||17.50 EUR||3000 g|
|Lithuania||12.00 EUR||3000 g|
|Luxembourg||7.50 EUR||5000 g|
|Monaco||13.00 EUR||3000 g|
|Netherlands||7.50 EUR||5000 g|
|Norway||30.00 EUR||5000 g|
|Poland||10.00 EUR||5000 g|
|Portugal||14.00 EUR||5000 g|
|Romania||14.00 EUR||5000 g|
|Slovakia||10.00 EUR||5000 g|
|Slovenia||10.00 EUR||5000 g|
|Spain||24.50 EUR||5000 g|
|Sweden||22.00 EUR||5000 g|
|Switzerland||12.00 EUR||5000 g|
|United Kingdom of Great Britain and Northern Ireland||13.00 EUR||5000 g|
|United States of America||30.00 EUR||13 g|
For the shipping
- to other countries or
- to German islands or
- heavier packages or
- by freight carrier
Please contact our sales on +49 2161 693 252
Our order and delivery conditions are exclusive! Conflicting conditions only apply if they are expressly acknowledged and confirmed by us in writing.
This also applies if we do not object to conflicting terms and conditions and have executed the contractually owed delivery without reservation.
Invoices are to be settled immediately upon receipt.
For confusion, wrong deliveries, wrong assignments of personal letters and greeting cards, we are only liable insofar as we can be shown a grossly negligent fault