Terms of delivery

Shipping Online shop

Please note:

•  In the online shop you can choose the day of delivery, not the delivery date!
• We do not ship to pack stations!
•  Collections are possible in the sales shops.

Define a shipping date on which we will hand over your freshly-made DHL parcel so that it arrives at a special occasion or appointment. Term at DHL usually 1-2 days.

VAT

Our prices include VAT.

Lieferfristen

Shipping

• For the mailing within Germany up to 31,5kg, shipping costs of 5,00 EUR will be charged.
  
  

• From 50,00 EUR value of goods per parcel, the postal delivery to an address in Germany is free of charge.
  
  

• Postal delivery outside of Germany (parcels up to 3kg or up to 5kg depending on the country incl. Packaging), airmail only due to freshness,
  
  
• Shipping abroad is at your own risk!
  
  
• For all other delivery costs, please refer to the following table

For the shipping

•  to other countries or
  
  
•  to German islands or
  
  
•  heavier packages or
• by freight carrier

Please contact our sales on +49 2161 693 252

Payment Options

General

Our order and delivery conditions are exclusive! Conflicting conditions only apply if they are expressly acknowledged and confirmed by us in writing.

This also applies if we do not object to conflicting terms and conditions and have executed the contractually owed delivery without reservation.

Invoices are to be settled immediately upon receipt.

For confusion, wrong deliveries, wrong assignments of personal letters and greeting cards, we are only liable insofar as we can be shown a grossly negligent fault